Platform
Billing

Free credits

8min
Free credits are promotional or trial credits offered to new users or customers as part of a special offer or as part of the onboarding process. Free credits are provided to customers through a unique coupon code. These credits can be used to offset the cost of various cloud services in our portal, allowing you to explore and use our platform without an immediate financial commitment.

Claim Free Credits

Free credits are available via a special coupon code. If you have received a code (e.g., from a promotional offer or as part of your account setup), you can redeem it to receive your free credits.

  • Enter the Coupon Code in the Portal
    • Navigate to the sidebar on the left side of your screen and select the Billing option. Go to the Coupons section.
    • Enter your coupon code in the provided field and click REDEEM COUPON.
    • Upon successful application, the credits will be automatically added to your account.
  • Apply Credits to Your Account Once the coupon code is redeemed, the free credits will appear in your account balance and can be applied towards eligible services.

How Free Credits Work

  • Usage of Credits Free credits can be used to pay for various cloud services, including compute resources, storage, data transfer, and more, as long as your credits are still available.
  • Credit Value The value of the free credits will be displayed once the coupon code is applied. Keep in mind that different coupon codes may provide different amounts of free credits.
  • Expiration Credits are typically valid for [X days/months] after they are applied to your account. Make sure to use them before the expiration date, as unused credits will expire.

Managing free credits

  • Navigate to the sidebar on the left side of your screen and select the Billing option. You will be redirected to the Billing page.
  • Click on the “Account Statement” tab.
  • Select the “Free Credits” tab.

A list of all your free credits will appear, showing you the total amount of the free credits, the amount of the available credits and the expiration date of them.

Pay invoice with free credits

  1. Log in to your Antyxsoft account.
  2. Navigate to 'Billing' from the left menu.
  3. Select the 'Account statement' tab.
  4. For the invoice you would like to pay, select the 3 dots in the column ‘Actions’.
  5. Select ‘View & Pay’
  6. Then insert the invoice amount to the field Apply Credit and click to ‘Apply Credits’ button.

Terms and Conditions

  • Non-Transferable: Free credits are tied to the account that applied the coupon code and cannot be transferred to another account.
  • Non-Refundable: Any unused credits will expire and cannot be refunded or exchanged for cash.
  • Eligibility: Free credits may only be available to specific customers or users based on region, account type, or promotion.

FAQs

What happens if I don't use all of my free credits before they expire?

Any unused credits will automatically expire on the expiration date, and they cannot be extended or refunded.

Can I use my free credits on all services?

Free credits are generally applicable to most cloud services, but certain exceptions may apply. Be sure to check the terms and conditions for specific details.