Invoices
- Navigate to the sidebar on the left side of your screen and select the Billing option. You will be redirected to the Billing page.
- In the Invoices section, you will see a list of your past invoices.
- Click on the "View all" in the Invoices section, to view all the past invoices.
- To download a specific invoice, click the 3 dots in the column Actions next to the invoice you wish to save.
Each line contains information about each invoice.
- The description of the service that has been invoiced.
- The subscription period (monthly, annually).
- The net amount of the invoices.
- The tax amount (if you are tax eligible).
- The total amount of the invoice.
- The due date.
- The paid date.
- The status of the invoice (paid or unpaid).
To pay an unpaid invoice:
- Navigate to the sidebar on the left side of your screen and select the Billing option. You will be redirected to the Billing page. Six different tabs will appear.
- Click on the “Account Statement” tab.
- Select the unpaid invoice you want to pay.
- Click on the "View & Pay" button, which will redirect you to the payment gateway to complete the transaction.
- Choose a payment method and click on "Pay Now"
Once payment is processed, the status of the invoice will be updated to Paid.
- Billing Responsibility You are responsible for reviewing and keeping track of your invoices. Ensure that payments are made promptly to avoid service interruptions or additional fees.
- Refund Policy Once an invoice has been paid, the payment is non-refundable.
After logging into your Antyxsoft Account, click on the profile icon in the upper-right corner of the dashboard. From the left-hand menu, under Profile, click on Company Details.
On the Company Details page, you will see the current company and billing information displayed. o update this information, click on the pencil icon (🖉) located to the right side of the page.
Once you click the pencil icon, the company fields will become editable.
You can update the following information: organization name, billing address, website, phone number, state/country/city, VAT number, billing contact name, billing email address.
After making the necessary changes, you will have two options:
Save: Click the Save button to confirm and apply the changes you made.
Cancel: If you decide not to save the changes, click Cancel to discard any updates and return to the previous state.
If you believe there is an error on your invoice, please contact customer support with the details of your concern. We’ll review the issue and work with you to resolve it.
If an invoice remains unpaid past the due date, your account will be freezed after 40 days, suspended after 60 days and terminated after 90 days. It’s important to pay your invoice on time to avoid service interruptions.
Yes, you can view and download invoices for all past billing periods. Simply go to the Invoices section in the portal, and you’ll see a complete history of all invoices, even those from previous months or years.
