Payment methods
Navigate to the sidebar on the left side of your screen and select the Billing option. Then, click on the Payment Methods.
- If you want to use a credit card as default payment method, click on Credit Cards tab. Click on the Proceed blue button. You will be redirected to the site payment service provider where you will be asked provide your card information. Once you fill in the required information, the credit card you’ve added will appear in your profile.
- If you want to use the manual payment method (bank transfer), choose the Manual Payment tab. Once you click on it, the bank account details of Antyxsoft will appear to use them for any future transaction.
- Credit Cards: Visa, MasterCard etc.
- Bank Transfers
Once you have set your default Payment method as Manual payment, you have the option to upload the information of the transaction to inform us, by making a request/ticket.
- Navigate to the sidebar on the left side of your screen and select the Billing option.
- Click on the Payment Methods and then click on Manual Payment.
- Select the cross (+)button at the right end of the page.
- Once you click on that button, the following pop-up window will appear. Fill the required fields (Required fields are marked with an asterisk " * "). Once the required fields are filled, select the “SUBMIT” button at the right end of the window.
- Amount: the total amount of the bank transfer.
- Transaction ID: the ID provided by your bank holder once the transaction is completed.
- Payment method: by clicking on the arrow, you can select either the bank transfer option or the cheque option.
- Transaction date: select or type the date of the bank transfer.
- Select invoices: click on the arrow at the right of the field to see the list of the invoices that are unpaid. Choose the one/ones you want to pay.
- Choose file: select the choose file tab and upload the receipt of the bank transfer.
- Billing Responsibility You are responsible for ensuring that your payment method remains valid and up to date. Failure to provide accurate payment information may result in service disruption.
- Refund Policy Payment for services is non-refundable except in specific circumstances, such as billing errors or account issues.
- Charges and Taxes All charges are subject to applicable taxes and fees, depending on your location.
By adding a payment method, we can verify that your account is legitimate. This extra layer of security ensures that we maintain a safe and trustworthy environment for all our users.
To fully activate your account and start using our platform’s resources, adding a payment method is required. This allows you to access the services you need—whether that’s provisioning servers, using storage, or scaling up your resources.
Yes, we use industry-standard encryption to ensure that your payment information is securely stored and processed. Your data is never shared with third parties.
Billing cycles are typically set based on your plan. If you wish to change your cycle (e.g., from monthly to annually), please contact customer support to discuss available options.
