Billing & Invoicing

my customers are billed by me or directly by antyxsoft? all billing is handled by you, the partner antyxsoft does not bill or charge your end customers directly you are fully responsible for setting your own pricing and margins issuing invoices to your customers managing payment collection antyxsoft only bills you, the partner, based on the services and subscriptions you’ve activated this approach gives you full control over your business model, branding, and customer relationships when am i charged for my customers’ services? as an antyxsoft partner, you are billed monthly for all customer activity that occurred in the previous month monthly billing cycle invoices are issued on the 1st day of each month each invoice includes all customer usage from the previous calendar month example if you have activated services for 3 of your customers during may, you will receive one consolidated invoice on june 1st for all may usage no threshold billing invoices are not generated based on usage thresholds you are only billed once per month , regardless of activity volume disciplinary actions non payment may result in service freeze or suspension , as outlined in your partner agreement for best results, ensure your payment information is up to date and monitor monthly usage via your partner portal how are my customers’ instances billed? customer instances are billed based on their services , but all billing is handled at the partner level billing model each service instance (e g , vm, database, storage) used by your customers contributes to your monthly partner invoice billing is plan based all charges from your customers are aggregated into a single monthly invoice sent to you antyxsoft does not bill your end customers directly you are fully responsible for managing your own billing model and margins you control pricing to your customers invoicing and collection support and contract terms with your clients what billing terms and methods are supported? currently, antyxsoft supports bank transfer as the only available payment method for partner billing billing method bank transfer invoices are sent to your registered billing email, and payments must be completed via bank transfer within the agreed payment period billing terms billing is based on your selected subscription plans (monthly or annual) payment due dates and terms are outlined in your partner agreement or on the invoice where can i find and download my invoices? navigate to the sidebar on the left side of your screen and select the billing option you will be redirected to the billing page click on the " account statement " tab and you will be redirected to the list of your invoices to view & download a specific invoice, click on the 3 dots in the column " actions " in the line of the invoice you would like to view or save then choose the option " view " for viewing it and " download unsigned invoice " for downloading it invoice details each line contains information about each invoice the description of the service that has been invoiced the subscription period (monthly, annually) the net amount of the invoices the tax amount (if you are tax eligible) the total amount of the invoice the due date the paid date the status of the invoice (paid or unpaid)